Training and Skills Development
At ATE we are obsessed with skills development and training. Not only are we accredited with the relevant SETA(s) to offer NQF aligned skills programmes and qualifications, our learning programmes integrate workplace learning to ensure that the learners who participate in our training progrmmes gain experience during training and they are readily employable on completion of the programmes.
Qualification
FETC Tour Guiding 71549
NC Tourism: Guiding 17174
NC Food and Beverages Services: 14113
NC Fast Food Services: 14115
NC Accommodation Services: 14110
Skills Programmes
Assistant Chef: HSP/AssChf/2/0022
Assistant Housekeeper: HSP/AssHkr/2/0015
Culture site Guide: TG/CULTSITEGD/4/0031
Volunteer Safety Monitor - VOL/SAFMONT/4/0079
Customer Service Programme: CUST/ServProgr/5/0095
Customer Service Programme: CUST/ServProgr/4/0095
Upcoming Training
R 3,200
-
Customer Service
-
10 days training each (Class & Practicals)
-
Assist with job placement(NB:not a gaurantee)
Testimonials
Hlangelani Makhubele
The best training I have came across, I have learned alot through this institute, at first I thought customer service is all about serving customers but I have learned that there is a long term relationship with customers which is supposed to be built by front line workers (cashiers), as you know customers we should treat customers as kings and queens.
Hlamulo Ngobeni
The training helped me broaden my knowledge in the customer care service and helped kept me motivated throughout the training and even after the training. I'd recommend that anyone who wants to broad their knowledge in the customer care service skills should attend this and gain a Level 5 Customer care Service certificate.
Moxilsi Ramaisa
The organization help me to understand the importance of creating Rapport. My hope is that they keep on doing this kind of training for the upcoming generation in order to improve and motivate our local community on how to treat customer